Tech Startup Hypergrowth Enablement

RocketScale, a venture-backed B2B SaaS platform, was experiencing explosive 300% annual growth but their sales processes were breaking under the strain. Manual quote generation took days, deal handoffs were chaotic, and they had no visibility into their sales pipeline.

We implemented Sales Cloud with custom CPQ functionality tailored for SaaS metrics. The solution included automated quote-to-cash workflows, territory management, and real-time analytics dashboards. We built custom integrations with their billing platform and developed a partner portal using Experience Cloud.

Our lifetime guarantee was particularly valuable as they continued to evolve their pricing model and add new products. Every adjustment needed to support their growth was covered, providing them with a true technology partner.

The main challenge was building a system flexible enough to handle their rapidly evolving product catalog and pricing models. They changed pricing strategies quarterly based on market feedback.

Creating scalable processes that could grow from 5 to 50 sales reps without degradation in performance required careful architecture. The CPQ system needed to handle complex multi-year contracts with various discount structures.

Integration with their existing tech stack (Stripe, Zendesk, Marketo) while maintaining sub-second response times was critical. Real-time commission calculations for their growing sales team added additional complexity.